WiLoyalty
One member profile
Card, balance, tier and transaction history are gathered around a single customer.
All Wi products
WiLoyalty
Loyalty you can actually measure
WiLoyalty connects members, tiers, cards, points and programme rules. The company manages long-term relationships with clear economics, not one-off discounts.
Loyalty programmes
- Members
- Points
- Tiers
- Rules
What it does
Flexible rules
Earning and spending depend on the event, the product, the segment or the programme conditions.
The programme is tied to the business
Purchases, enquiries and actions in other products can influence loyalty.
How it works
01
Identifies the member
Links the customer, the card and membership in one or several programmes.
02
Applies the rule
Calculates the earning, the spending, the tier or the privilege available.
03
Keeps the history
Every transaction stays clear both to the customer and to the company.
Where it is used
Retail
Points are earned on a purchase and can be spent on the next order.
Service
The member tier unlocks service conditions and personal offers.
Group of companies
One programme works across brands and branches with a shared balance.
About the product
Can we run several programmes?
Yes. The structure supports different programmes, tiers and rules for separate audiences.
Are points and tiers supported?
Yes. A member can hold a card, a balance, a tier and a transaction history.
Does WiLoyalty work on its own?
Yes, and connecting other Wi App products gives the programme more events and context.