WiLeads
Every enquiry in one place
Requests, calls, chats and visits are linked to the contact and to one shared history.
All Wi products
WiLeads
Every enquiry is visible from source to result
WiLeads brings requests, calls, chats and visits into one picture. Marketing sees the path of an enquiry, and sales receive context they can act on.
Enquiries and end-to-end analytics
- Requests
- Calls
- Chats
- Sources
What it does
The source reaches the sale
Tags, referrals and events stay next to the enquiry and to the result of the work.
Analytics built on facts
Reports show the movement of an enquiry through the funnel, not just activity.
How it works
01
Receives the enquiry
Takes data from WiHooks, telephony, chats, websites and offline sources.
02
Collects the context
Links the source, the contact and the interactions without creating scattered records.
03
Hands it over
Creates a clear basis for a deal in WiDeals and for judging channel performance.
Where it is used
Marketing
Compares channels by enquiries and by what happened next, not by clicks alone.
Sales team
Receives the request together with the answers, the source and previous contacts.
Group of companies
Sees one customer journey across sites, branches and communication channels.
About the product
How is WiLeads different from a CRM?
WiLeads is responsible for incoming enquiries and where they came from. Work with customers and deals continues in WiDeals.
Which enquiries are supported?
Requests, calls, chats, offline visits and other interactions connected to the system.
Are advertising sources preserved?
Yes. The source, the tracking tags and the related context can follow the enquiry to the result.